Frequently Asked Questions

What do I do with...?

What is the correct way to position my carts?

What are your toter sizes?

Charges for extras appeared on my bill. What are they for?

Why does my garbage pickup time sometimes change?

Is commercial waste collection available?

What are the commercial container sizes?

What are the enclosure standards?

What are the regulations and enclosure specifications?

Want to lower your garbage bill?

Can the City help me find ways to reduce waste?

How can I help make automated collection work?

What do the different color carts and lids mean?